Effective Date: July 10, 2026
Welcome to HearthBox. We are committed to protecting your privacy and handling your personal information with transparency, care, and respect. This Privacy Policy explains what data we collect, how we use it, and the choices you have regarding your information.
1. Information We Collect
Information You Provide:
Name, email address, phone number, shipping and billing addresses
Payment details (processed securely through our payment partners, not stored by us)
Order history and product preferences
Information Collected Automatically:
Device and browser data (IP address, browser type, operating system)
Website usage statistics (pages viewed, time on site, referral sources)
Cookies and similar tracking technologies to improve site functionality and user experience
2. How We Use Your Information
We use your information for the following legitimate purposes:
Order Fulfillment: Processing payments, shipping orders, and providing delivery updates
Customer Support: Responding to inquiries, processing returns, and resolving issues
Site Improvement: Analyzing visitor behavior to enhance website design and functionality
Communication: Sending order confirmations, shipping notifications, and occasional product updates (you can opt out at any time)
Legal Compliance: Fulfilling regulatory obligations and preventing fraudulent transactions
3. Information Sharing and Disclosure
We respect your privacy and do not sell, trade, or rent your personal information to third parties for marketing purposes. We may share data with:
Trusted Service Providers: Shipping carriers, payment processors, and IT support, all bound by strict confidentiality agreements
Legal Authorities: When required by applicable law or to protect our rights, property, or safety
4. Data Security
We implement robust security measures, including SSL encryption, to protect your data during transmission and storage. While no system is completely impenetrable, we continuously update our safeguards to protect against unauthorized access.
5. Your Privacy Rights
You have the right to:
Access and receive a copy of the personal data we hold about you
Request correction of inaccurate or incomplete information
Request deletion of your personal data (subject to legal retention requirements)
Withdraw consent for marketing communications at any time
To exercise these rights, please contact us at [email protected].
6. Cookies
Our website uses cookies to enhance your browsing experience and analyze site traffic. You can manage cookie settings through your browser preferences. Note that disabling certain cookies may affect some site features.
7. Third-Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices of these third parties and encourage you to review their policies before providing any personal information.
8. Children's Privacy
HearthBox does not knowingly collect personal information from children under 13 years of age. Our products and services are intended for adults.
9. Updates to This Privacy Policy
We may update this policy occasionally to reflect changes in our practices or legal requirements. The updated version will be posted on this page with a revised effective date. We encourage you to review it periodically.
10. Contact Us
For any privacy-related questions or concerns, please contact us at [email protected] or by mail at 725 U.S. 27 North, Berne, IN 46711 Phone：+1(260) 589-8806
